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Yelp Complains. Restaurants Unsympathetic.
Posted by admin
From SF Eater's Paolo: While Yelp keeps complaining about the treatment they get in the [San Francisco] Chron, the state's other paper of record is the latest to question the website's strong-arm advertising tactics: "Some restaurant owners say the San Francisco company is unusually aggressive in trying to get businesses to pay hundreds of dollars ... They also say paying Yelp is often the only way to counter negative reviews posted by rival eateries ... 'We felt like we had no choice,' Jamie Inzunza, owner of Mamma’s Brick Oven Pizza in South Pasadena, said of the $350 she pays Yelp every month. 'We decided that we had to spend all this money to protect ourselves once the bad reviews started appearing.'" 

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